FAQ (Frequently asked questions)

Is there an admission fee for the festival?

To be truly open for all, there is free admission for the festival. Entrance to all buildings, participation in accompanying events, download of a bilingual application and worksheets for children are free of charge. However, the festival costs money and only part of the costs are covered by public grants. We will be pleased and it will be helpful, if you support Open House Prague by purchasing a printed catalogue for CZK 40, a map for CZK 20 or package of catalogue and a map (50 CZK). If you like the festival, you can also support us by purchasing a T-shirt for CZK 290 or a cloth bag for CZK 100.

We will greatly appreciate a direct financial contribution, which you can send to account number 2600626911/2010. Your contribution will help us organize the festival again next year.

What about the previous registrations?

This year, we managed to negotiate access to almost all buildings without previous registrations. The only exception is a tour of the technological facilities in the Main Point Karlín building, which is only allowed to visitors over 15 years of age. The registration began on 5th May at 2.00 p. m. It means that even buildings you had to register for in previous years are freely accessible this year – such as Protected health department KO 17 (Cover) at Thomayer Hospital. We believe that cancelling of registrations is good news for you and that you will be tolerant in case of queues that can arise.

Where can I get complete information about the building?

You can find detailed information about all the open buildings in the printed catalogue, which is sold for CZK 40. Together with the map (for 20 CZK) they are the only paid things at the festival – everything else is free.

In the catalogue, there is an entire page dedicated to each building, which includes a long version of the building’s vignette, the address information, building architects, the form of accessibility, as well as the availability of toilets, refreshments, accompanying events etc. You can also find there an interview with world-famous architect Eva Jiřičná, patron of the festival.

You can find only a brief version of the building information on the web site and mobile application.
It is up to the owners or tenants of the buildings whether they give you a comment during a tour or not. Festival volunteers provide the opening of buildings in organizational respect, some of them conduct guided tours with basic information about the building. It is not their job to provide expert information about the building. The festival is aimed at the general public.

Where can I get the printed catalog?

You can get it at the Festival Infocenter, in the backyard of the building Hybernská 4 (entrance from the street), Prague 1. Catalogues will be also available at 11 buildings – Podkovářská premises, Kramář Villa, Protected health department KO 17 in Thomayer Hospital, Main Point Karlín, Ministry of Industry and Trade of the Czech Republic, Praha-Bubny Railway Station, Archa Palace, Glass Palace, QUADRIO Building and Central Telecommunication Building CETIN.

Where can I find you when I need advice?

It will be best if you visit us at the Festival Infocenter in the backyard of Hybernská 4 (entrance from the street), Prague 1. The Infocenter is open from Tuesday May 9th – on weekdays from 10.00 a.m. to 6.00 p.m. and during the festival weekend from 9.00 a.m. to 7.00 p.m.You can also ask us on the Facebook event, or call us on the phone number (+420) 606 372 327, which will be available from Tuesday May 9th.

How are the visits of the buildings organised?

In each building, you will be welcomed by our volunteers and co-workers who will take you through the open parts of the building and answer your questions. Please follow their instructions and keep only in confined spaces. We ask you to behave like a visit, not to threaten the safety of yours or others, and to be considerate. Otherwise, the organizers reserve the right to show you from the tour.

Some of the buildings are freely accessible, you can walk through them at your own pace. In most of them tours are organized into groups of different sizes, which will be handled either continuously according to capacities or at a predetermined hour. The size of the groups is the result of an agreement with the building owners, so please respect this constraint. Only in this way will we succeed in repeated cooperation and we can promise to make buildings available in the years to come.

Why don’t you do anything about these long queues?

The queues are part of the Open House everywhere it takes place. It opens unique buildings which are of interest for many people and it provides sometimes a unique opportunity to visit these buildings once a year. The queues are usually not so long that it would be impossible to wait. Take them as an opportunity to get in touch with other waiting in line. Share with your neighbours interesting tips and recommendations on where to go and which building is especially interesting for you. Also, please be considerate of people with reduced mobility, the elderly, pregnant women and mothers with strollers and give them preference when entering the building.

Why aren’t all the buildings open both weekend days from 10 a.m. to 6 p.m.?

The owners, tenants and administrators of the buildings open their objects based on their free decision and at their own costs. Some manage to open only one day due to e.g. lack of personnel or the need to run the building. We respect their conditions and are very thankful for their participation in the festival, be it for the first time or repeatedly.

How does the system of ordinal tickets in some buildings work?

In those buildings where limited size of group tours are organised and long queues appear, our volunteers can use the system of ordinal tickets to manage the difficult situation. That means that you will get a ticket with the number of the group and the approximate time of your turn. You can use the time you would be spending in the queue to visit another open building nearby or other open spaces. As soon as all tickets for the capacity of the building till 6 p.m. are distributed, the volunteers will inform you that the distribution is finished and so no one will be able to visit the building anymore.

We understand that other visitors may be disappointed, but we see this organisation as more obliging than let you stand in the queue and then tell you that the capacity of tour is full and you will not be able to visit the building anymore.

If you wish to avoid the tickets, we advise you to visit the buildings with limited capacity of people in tours in the morning and to let the free buildings for the afternoon. For further information please visit our social network pages and the mobile app (chat and the news section).

How long are the group tours in the buildings?

The tours take usually 20–50 minutes, depending on the length of the tour and the presentation provided by the owners or tenants or tour volunteers.

Is it possible to take pictures in the buildings?

The conditions for taking pictures are different in each building. You can find the information in the presentation of the building in the catalogue, on the web or in the mobile app.

Are some of the buildings barrier-free?

The accessibility of the buildings is very variable. You can find information on accessibility in the presentation of the building in the catalogue, on the web or in the mobile app.

Are there also tours in English?

In case tours with a presentation are provided in the building, it is the decision of the volunteers or the personnel if they feel to be able to provide also tours in English. Most of our volunteers are very willing to help. In any case, basic information in English is provided in the mobile app and on the web page of the festival.

Where can I buy festival souvenirs?

Festival T-shirts and cloth-bags with the motive of selected buildings can be bought already since Tuesday May 9th in the Infocenter at Hybernská 4. On week days we will be open from 10 a.m. to 6 p.m. and during the festival weekend from 9 a.m. to 7 p.m.

The T-shirts and bag can be bought also in some open buildings: The protected health cover KO 17 at the Thomayer Hospital, Invalidovna, Praha-Bubny Railway Station, Archa Palace, QUADRIO Building and the Glass Palace.

By buying the T-shirt you support the upcoming year of the festival and we greatly appreciate that!

How can I become a volunteer?

It is really easy! You can write to volunteer coordinator Klára’s e-mail address klara.vesela@openhousepraha.cz at any time and she will provide you with all the necessary information. Volunteers perform various roles such as promoting the festival, organizing of open buildings operation, guiding, etc. It depends on how much energy you want to dedicate to the festival and what task you will feel good about. In addition to a great feeling, you will surely gain unrepeatable experience. Volunteers will receive a festival T-shirt and a voucher to Bageterie Boulevard.

How can I support Open House Prague?

We will be glad if you support the festival financially by sending of any amount gift to account 2600626911/2010 (Fio banka). These resources will be used for production of catalogues and promotional materials, work of specialized professions, volunteer support, management, administration, operation, etc. We appreciate a gift in any amount! Learn more about financial aid HERE. We will also appreciate even small support such as the purchase of the festival catalogue for CZK 40 / a map for CZK 20 / a catalogue package with a map for CZK 50 or the festival T-shirt for CZK 290 / a cloth bag for CZK 100. Of course, we will also welcome you as volunteers.

Can I send you a tip for a building to open next year?

If you want to register a previously unconnected building, which you own or have it for rent or under management in the Open House Prague 2018, use the online form to do it. If you want to recommend an interesting building you would like to visit next time, please write us your tip at email produkce@openhousepraha.cz.

Who organizes Open House Prague?

The non-profit organization Open House Praha, z.ú. (registered association,) which has been licensed by the Open House concept founder Victoria Thornton from London, is behind the festival. The festival has taken place there since 1992. Eva Jiřičná, an architect of Czech origin, who has been at the beginning of the Open House in London and has been part of it for nearly 20 years, holds the patronage of the Prague festival. Every year, the festival is being prepared for you by a small team of enthusiasts who work on it as volunteers and in their free time. We are working to include Open House Prague among the important events of Prague cultural life.